Industry Alert: Cox.net launches new postmaster page.
COX.net have launched a new postmaster site.
Lots of ISPs have postmaster pages, but we particually like this one. It’s comprehensive and one of the few that is actually useful to system administrators trouble shooting blocked messages without looking dated on the day it launches like some other major ISP’s postmaster sites.
The Cox postmaster pages provide error code definitions, preferred connection configurations, instructions on how to sign up for Cox’s feedback loop which operates like many others through returnpath. The pages probably won’t give enough information to solve all delivery issues, but they are helpful in getting started and troubleshooting the issues yourself.
Remember, always use the ISP’s postmaster site before sending an email to the ISP’s abuse team, your likely to get a lot better response if you have checked the FAQ’s yourself.
Let us know what you think, post a comment below.
